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  • Feature Overview

    All the features you need, and many conveniences you won't want to live without

  • Management

    Effective tools to keep managers on top of their game

  • Reporting

    Business intelligence for the most disciminating enterprise

  • Scalability

    Leader in stability and size

Configuration

Make eCollections your own without major code changes

No debt collection software will increase your performance unless it is used properly - the way it was intended and in a way that supports your debt collection process.  A recent survey of collection agencies concluded that 3 out of 5 companies who purchased debt collection software admit that they either don't use all the functions or enough of the functions to feel like their purchase was a good one according to a recent survey.  The number one reason cited for not using the functions is that the software does not work the way they need it to. It does not fully support their collection process. 

eCollections knows that your company is unique and have your own way of doing things.  eCollections is designed to give you flexibility in the way you work, how accounts are handled, and collection strategies are implemented.  Use the Configuration Manager to customize the way eCollections behaves to conform to specific business practices and internal processes.  The Configuration Manager is the brain that stores all of the preferences, parameters, and settings for the company.  Store company information for letter merging, search behavior, calculation parameters, default settings, determining the tasks automatically created for payment plans, and much more.

The eCollections Business Rules Engine implements client requirements, state laws, and collection preferences such as payment priority, transaction rules, call times, and more with user defined settings.

Create custom data fields to provide important information you need right on the front screen - no coding necessary!  Add client requirements, pop-up messages, business rules, account workflows, process automation, and configure hot keys to execute complex, multi-step processes at the push of a button.  All of these, plus the exclusive embedded toolset, allow eCollections to be modified, customized, and match most business processes without expensive major code changes, rewrites, and downtime.


Flexible.  Easy.  Secure.