eCollections EqX stands for “Equal Exchange” of information and is a middleware tool that translates data from ANY other system to your eCollections system.  EqX eliminates the need for cumbersome, brittle interfaces that become unusable at the slightest change in the sender's format. 

EqX serves the same function for placing accounts to partner agencies or forwarding accounts to law firms for suit.  Whether you are the client, the account recipient, or both on different days EqX automates one of the most difficult tasks in any organization AND delivers unparalleled visibility into the account activity. Transfers are automated and notify both the sender and receiver of success, automated corrections, and in rare cases when user intervention is required.

Superior to traditional “interfaces”
Interfaces are a pain to write and a nightmare to maintain.  Just one minor format change by the sender/forwarder causes the interface to fail, or worse yet, load data into the wrong places.  It is estimated that the IT department of a mid-sized collection agency, about 200 collectors, spends more than 80 man hours per month maintaining, troubleshooting, tweaking, and patching client interfaces.  EqX eliminates these issues through automation, data normalization, artificial intelligence, and exception management.

Full visibility and compatibility

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