Industry Solutions

  • Collection Agencies

    Time is money - especially in the collections business.

  • Healthcare/Medical

    The healthcare industry continues to grow and change at a rapid rate

  • Legal

    Sometimes the best way to collect is to "take 'em to court".

  • Debt Buyers

    Charged-off debt is at an all-time high and there are portfolios for sale everywhere.

  • Education

    Keep student loans current and rehabilitate defaulted loans.

  • Utility & Telecom

    Turn delinquent accounts into paying happy customers quickly.

  • Loan Originators

    Shareholders, members, owners, and directors are demanding higher performance from lenders

  • Service Providers

    You're in business and good at what you do

  • Government

    eCollections.Gov provides powerful tools to collect all those debts and more!

Healthcare Providers

The healthcare industry continues to grow and change at a rapid rate.  With these changes revenue cycle management is vital.  Providers are squeezed from all sides, insurance companies constantly battle to reduce and/or delay claims payment, and many insurance plans are shifting more payor responsibility to the patient.  To be successful in today’s healthcare industry organizations need the advantage of a powerful, integrated, user friendly system, to streamline their operations, lower outstanding receivables and improve cash flow.

eCollections.Med works with your existing practice management and billing system and adds automation and structured processes to optimize collection of self-pay accounts, insurance submissions, and manage 3rd party collection agencies. User defined account strategies ensure no accounts "slip through the cracks" and that every step of your collection process is followed.  Integrated contact management allows users to fully manage accounts, even multiple accounts for the same party.  Track and follow up with guarantors, responsible parties, patients, and insurance submissions.  Take electronic payments over the phone - check, credit card, debit cards, or set up and monitor payment plans

"Soft collection" tools round out the solution including automated messaging or predictive dialing technology. Leave a pre-defined message for guarantors, give them the ability to connect back, use the dialer to boost right party contacts through the roof.  Web solutions add "virtual agents" that electronically do everything that a live agent can do. Sometimes the best customer service is self-service.

Outsource to 3rd party collection agencies or sell accounts to debt buyers when internal efforts are exhausted.  Performance management tools allow real time data exchange and updates for outsourced accounts.  At any time an account or group of accounts may be recalled with the click of a mouse. 

"eCollections.Med has helped our practice recapture $827,000 in the past seven months.  The automated web tools and messaging capability provided exactly what we needed for "friendly collections."