Loan Originators
Banks
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Credit Card Issuers
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Auto Finance Companies
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Credit Unions
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Payday Lenders
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Jewelers
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Mortgage lenders
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Leasing Companies
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Auto Dealers
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Appliance Stores
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Retailers
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Property Developers
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Service Companies
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Short-term lenders
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Mobile Home Dealers
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Lending is a difficult business. From the point of origination it is known that some portion of those loans will be in collections and some will default. The origination side of the house is most concerned with "sales" and generating new business. It is the loan servicing and collections side that is fighting in the trenches to keep those loans on track and the company's bottom line healthy.
eCollections provides powerful debt collection software tools to do just that. Create automation maps of collection processes with an unlimited number of split points and decision paths with a simple drag-and-drop interface. Accounts flow through your specific process, never miss steps, and eliminates manual processes and errors.
Manage delinquency buckets and account flows with industry leading reporting and dashboards. Users can even create and modify their own reports to instantly see information in a way that makes sense to them, no IT knowledge necessary. eCollections extends the functionality of existing systems by exchanging data seamlessly with loan origination and loan servicing software.
Outsource accounts to 3rd party collection agencies or sold to debt buyers at any stage of collections. eCollections manages the account placements and tracks collection agency performance via internal reporting, dashboards, and scorecards. Compare outsource agency performance and award business to top companies. Accounts may be recalled, shuffled, mixed, matched, and placed/replaced at any time.
Available for deployment on-site or in a hosted Software as a Service (SaaS) model eCollections can have you up and collecting literally in a few hours with NO capital expenditures, NO expensive servers to buy, NO software to buy, NOTHING to break, fix, maintain, or weigh you down!