Training
Not understanding your debt collection software is like having a car without wheels. It isn't going to get you where you want to go. By the same token, simply adding wheels does not guarantee the ride will be smooth or that you can achieve top performance. Other things are important too - starting the engine, shifting gears, using the clutch, and most important - know how to drive.
eCollections is the most powerful, yet easy to use software on the market! The system is fully documented, and it’s actually really good documentation, but we wouldn’t dream of installing the software and leaving clients to fend for themselves. Companies in our industry typically spend upwards of $7,500 for new debt collection software training! eCollections offers UNLIMITED training to our clients absolutely FREE! This isn't a canned CD, or CBT that will bore you into a coma.
Here your training is provided LIVE via the web by humans that speak your language. Each one is a trusted senior team member with years of hands-on practical experience with eCollections. Ask questions, test them, pitch scenarios, and say “What if . . .”, “Can I . . .”, and “Will it . . .” until you’re hoarse! Need a refresher course 6 months from now – just call. Want to know all the great features you’re not using – just call. Want to know how to get the most out of the latest release – read the manual. Just kidding! CALL and schedule some time with one of our friendly training consultants. For a reasonable fee we’ll even send a Senior Training Consultant to your site and provide hands-on classroom training as often as you want it!
To supplement our existing training and provide an instant refresher wherever you are, utilize our interactive video tutorials or click on the comprehensive documentation that's already in the software!
Remember - FREE & UNLIMITED!
Use every feature of eCollections to it's fullest!